Sizing Up the Troll: A Quantitative Characterization of Moderator-Identified Trolling in an Online Forum

論文URL:http://dl.acm.org/citation.cfm?doid=3025453.3026007

論文アブストラクト:A few troublemakers often spoil online environments for everyone else. An extremely disruptive type of abuser is the troll, whose malicious activities are relatively non-obvious, and thus difficult to detect and contain -- particularly by automated systems. A growing corpus of qualitative research focuses on trolling, and differentiates it from other forms of abuse; however, its findings are not directly actionable into automated systems. On the other hand, quantitative research uses definitions of "troll" that mostly fail to capture what moderators and users consider trolling. We address this gap by giving a quantitative analysis of posts, conversations, and users, specifically sanctioned for trolling in an online forum. Although trolls (unlike most other abusers) hardly stand out in a conversation e.g. in terms of vocabulary, textit{how} they interact, rather than textit{what} they contribute, provides cues of their malicious intent.

日本語のまとめ:

この研究はインターネット環境のトローリング問題に関する調査と分析を行った。この研究は、トロールを定量的分析手法を提案して、あるフォーラムでトローリング行為を定量化して良い結果が出た。

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