Understanding Shoulder Surfing in the Wild: Stories from Users and Observers

論文URL:http://dl.acm.org/citation.cfm?doid=3025453.3025636

論文アブストラクト:Research has brought forth a variety of authentication systems to mitigate observation attacks. However, there is little work about shoulder surfing situations in the real world. We present the results of a user survey (N=174) in which we investigate actual stories about shoulder surfing on mobile devices from both users and observers. Our analysis indicates that shoulder surfing mainly occurs in an opportunistic, non-malicious way. It usually does not have serious consequences, but evokes negative feelings for both parties, resulting in a variety of coping strategies. Observed data was personal in most cases and ranged from information about interests and hobbies to login data and intimate details about third persons and relationships. Thus, our work contributes evidence for shoulder surfing in the real world and informs implications for the design of privacy protection mechanisms.

日本語のまとめ:

実世界でのショルダーハックについてする側とされる側から調査した.ショルダーハックは悪意なく行われることが多いが,両者にネガティブな感情を抱かせる.見られるデータは個人情報が多く,興味や趣味,やりとりしている第三者の情報にまで及ぶ.

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