Session:「Social Justice」

Women's Safety in Public Spaces: Examining the Efficacy of Panic Buttons in New Delhi

論文URL: http://dl.acm.org/citation.cfm?doid=3025453.3025532

論文アブストラクト: We present a qualitative inquiry through the lens of feminist Human-Computer Interaction (HCI) into women's perceptions of personal safety in New Delhi, India. Since a brutal gang-rape incident took place in Delhi in December 2012 and received global attention, women's safety has been the focus of much attention India-wide. In April 2016, the Indian government issued a mandate that all mobile phones sold in India 2017 onwards must include a panic button for women's safety. We draw on interview and survey data to examine women's responses to the mandate, also investigating what factors influence their perceptions of safety, positively and negatively. Our findings indicate that women's sense of safety may be deconstructed into a multitude of factors--personal, public, social, technological--that must align for this sense of safety to be preserved. We then discuss the implications these factors have for the success and (re-)design of the panic button and similar interventions.

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Technologies and Social Justice Outcomes in Sex Work Charities: Fighting Stigma, Saving Lives

論文URL: http://dl.acm.org/citation.cfm?doid=3025453.3025615

論文アブストラクト: Sex workers' rights are human rights, and as such are an issue inherently based in social, criminal, and political justice debates. As HCI continues to move towards feminist and social justice oriented research and design approaches, we argue that we need to take into consideration the difficulties faced by sex workers; and explore how technology can and does mediate social justice outcomes for them. We contribute directly to this challenge by providing an empirical account of a charity whose work is built on the underlying move towards social and criminal justice for sex workers in the UK. Through ethnographic fieldwork, meetings, interviews, surveys, and creative workshops we describe the different points of view associated with the charity from a variety of stakeholders. We discuss their service provision and the ways in which HCI is uniquely positioned to be able respond to the needs of and to support sex work support services.

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A Human-Centered Approach to Algorithmic Services: Considerations for Fair and Motivating Smart Community Service Management that Allocates Donations to Non-Profit Organizations

論文URL: http://dl.acm.org/citation.cfm?doid=3025453.3025884

論文アブストラクト: Algorithms are increasingly being incorporated into diverse services that orchestrate multiple stakeholders' needs and interests. How can we design these algorithmic services to make decisions that are not only efficient, but also fair and motivating? We take a human-centered approach to identify and address challenges in building human-centered algorithmic services. We are in the process of building an allocation algorithm for 412 Food Rescue, an organization that matches food donations with non-profit organizations. As part of this ongoing project, we conducted interviews with multiple stakeholders in the service-organization staff, donors, volunteers, recipient non-profits and their clients, and everyday citizens-in order to understand how the allocation algorithm, interfaces, and surrounding work practices should be designed. The findings suggest that we need to understand and account for varying fairness notions held by stakeholders; consider people, contexts, and interfaces for algorithms to work fairly in the real world; and preserve meaningfulness and social interaction in automation in order to build fair and motivating algorithmic services.

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Class Confessions: Restorative Properties in Online Experiences of Socioeconomic Stigma

論文URL: http://dl.acm.org/citation.cfm?doid=3025453.3025921

論文アブストラクト: In this paper, we examine stigma related to class identity online through an empirical examination of Elite University Class Confessions (EUCC). EUCC is an online space that includes a Facebook page and a surrounding sociotechnical ecosystem. It is a community of, for, and about low-income and first generation students at an elite university. By bringing in a community that learns and engages with users' socioeconomic struggles, EUCC engenders unique restorative properties for students experiencing class stigma. EUCC's restorative properties foster new ways of understanding one's stigmatized identity through meaning- making interactions in a networked sociotechnical system. We discuss how EUCC's design shapes the nature of user interactions around class stigma, and explore in depth how people experience stigma differently through the restorative properties of EUCC.

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