What's at Stake: Characterizing Risk Perceptions of Emerging Technologies

論文URL:http://dl.acm.org/citation.cfm?doid=3173574.3173644

論文アブストラクト:One contributing factor to how people choose to use technology is their perceptions of associated risk. In order to explore this influence, we adapted a survey instrument from risk perception literature to assess mental models of users and technologists around risks of emerging, data-driven technologies (e.g., identity theft, personalized filter bubbles). We surveyed 175 individuals for comparative and individual assessments of risk, including characterizations using psychological factors. We report our observations around group differences (e.g., expert versus non-expert) in how people assess risk, and what factors may structure their conceptions of technological harm. Our findings suggest that technologists see these risks as posing a bigger threat to society than do non-experts. Moreover, across groups, participants did not see technological risks as voluntarily assumed. Differences in how people characterize risk have implications for the future of design, decision-making, and public communications, which we discuss through a lens we call risk-sensitive design.

日本語のまとめ:

技術発展に伴うリスクに対する技術者と非技術者間の意識の差異がどの程度現れるのかを調査した結果,技術者の方がリスクを脅威と捉えていた.筆者らは悪い設計によりリスクが生じると主張し,リスクを意識した設計の必要性を訴えている.

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