A Bermuda Triangle?

論文URL:http://dl.acm.org/citation.cfm?doid=3173574.3174035

論文アブストラクト:User experience (UX) evaluation is a growing field with diverse approaches. To understand the development since previous meta-review efforts, we conducted a state-of-the-art review of UX evaluation techniques with special attention to the triangulation between methods. We systematically selected and analyzed 100 papers from recent years and while we found an increase of relevant UX studies, we also saw a remaining overlap with pure usability evaluations. Positive trends include an increasing percentage of field rather than lab studies and a tendency to combine several methods in UX studies. Triangulation was applied in more than two thirds of the studies, and the most common method combination was questionnaires and interviews. Based on our analysis, we derive common patterns for triangulation in UX evaluation efforts. A critical discussion about existing approaches should help to obtain stronger results, especially when evaluating new technologies.

日本語のまとめ:

UX評価について近年から100件の論文を体系的に選択して分析したところ、複数の調査方法を使用してのUX評価は3分の2以上の研究に適用され、最も一般的な方法の組み合わせはアンケートとインタビューである。

(102文字)

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