Session:「Lean and resource-limited settings」

Practices and Technology Needs of a Network of Farmers in Tharaka Nithi, Kenya

論文URL: http://dl.acm.org/citation.cfm?doid=3173574.3173613

論文アブストラクト: Farmers in rural areas of Kenya generally rely on traditional agricultural practices inherited from past generations. However, population increases and climate changes have put pressure on resources such as land and water. These resource pressures have created a need to broaden and expand farming practices. We conducted an exploratory study with farmers in Tharaka Nithi, Kenya to explore their practices, if and how they used ICT, and how the technologies used might be designed to aid their practices, if at all. Overall, our results show that farmers desired more knowledge to enable them apply ICT interventions in ways that improved yields. Farmers were also interested in accessing information on soil fertility, water predictability and market opportunities. These findings suggest opportunities for technology design to support farming practices among rural communities in rural settings. We also articulate social challenges that designers will face when thinking about coming up with such solutions.

日本語のまとめ:

発展途上国農業におけるICT利用実態と要求を明らかにするため、ケニアの農民27名にインタビュー。専門家への信頼醸成や収入の異なる農家間の分断を和らげる協調支援技術の必要性を指摘。

Entrepreneurship and the Socio-Technical Chasm in a Lean Economy

論文URL: http://dl.acm.org/citation.cfm?doid=3173574.3173814

論文アブストラクト: Online technologies are increasingly hailed as enablers of entrepreneurship and income generation. Recent evidence suggests, however, that even the best such tools disproportionately favor those with pre-existing entrepreneurial advantages. Despite intentions, the technology on its own seems far from addressing socio-economic inequalities. Using participatory action research, we investigated why this might be, in an intimate, close-up context. Over a 1-year period, we--a collaborative team of university researchers and residents of Detroit's East Side--worked to establish a neighborhood tour whose initial goal was to raise supplementary income and fundraise for community block clubs. We found that in addition to technical requirements, such as communication tools, a range of non-technological efforts is needed to manage projects, build self-efficacy, and otherwise support community participants. Our findings widen Ackerman's "socio-technical gap" for some contexts and offer a counterpoint to overgeneralized claims about well-designed technologies being able to address certain classes of social challenges.

日本語のまとめ:

リソースが限られたコミュニティでの起業成功の要件を探るためデトロイト東地区で有料ツアーを実施し、必要となる支援およびそのICT技術での対応可能性を関係者へのインタビューを通して議論。

Prayana: Intermediated Financial Management in Resource-Constrained Settings

論文URL: http://dl.acm.org/citation.cfm?doid=3173574.3173963

論文アブストラクト: We describe the design of a novel mobile phone-based application for loan management in a resource-constrained setting. In this setting, a social enterprise manages auto-rickshaw loans for drivers, taking charge of collections. The design was informed by an ethnographic study which revealed how loan management for this financially vulnerable population is a daily struggle, and loan payment is a collaborative achievement between collectors and drivers. However, drivers and collectors have limited resources to-hand for loan management. To address this, we designed Prayana, an intermediated financial management app. Prayana shares the principles of many persuasive technologies, such as education, motivation, and nudges, but is designed for users with a range of print, technical, and financial literacies and embodies the core design sensibility of enhancing users' agency. Furthermore, it does not put the onus solely on drivers to better manage their money, instead it aims to enhance the collaborative work of loan management, supporting both the drivers and collectors.

日本語のまとめ:

南インドにおける三輪タクシー購入ドライバのローン払い支援のためのスマートフォンアプリ開発。ローン払いは集金者とドライバーの協調作業であり、エスノグラフィーとワークショップ形式によるシステム設計について議論。