論文アブストラクト： We explore how the convergence of the digital and physical into hybrid products leads to new possibilities for customization. We report on a technology probe, a hybrid advent calendar with both paper form and digital layers of content, both of which were designed to be customizable. We reveal how over two hundred active users adapted its physical and digital aspects in various ways, some anticipated and familiar, but others surprising. This leads us to contribute concepts to help understand and design for hybrid customization -- the idea of broad customization spanning physical and digital; end-to-end customization by different stakeholders along the value chain for a product; and the combination of these into customization maps.
論文アブストラクト： Proper ergonomics improves productivity and reduces risks for injuries such as tendinosis, tension neck syndrome, and back injuries. Despite having ergonomics standards and guidelines for computer usage since the 1980s, injuries due to poor ergonomics remain widespread. We present ActiveErgo, the first active approach to improving ergonomics by combining sensing and actuation of motorized furniture. It provides automatic and personalized ergonomics of computer workspaces in accordance to the recommended ergonomics guidelines. Our prototype system uses a Microsoft Kinect sensor for skeletal sensing and monitoring to determine the ideal furniture positions for each user, then uses a combination of automatic adjustment and real-time feedback to adjust the computer monitor, desk, and chair positions. Results from our 12-person user study demonstrated that ActiveErgo significantly improves ergonomics compared to manual configuration in both speed and accuracy, and helps significantly more users to fully meet ergonomics guidelines.